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Report Cards
Daily visit summaries for each dog — rate, add notes, and record activities.
Bookings
Manage all reservations — confirm, check in, and complete from here.
Customers
All owners and their dogs registered through the booking system.
Staff Announcements
Internal notices saved for your business and visible to authorized staff.
➕ Add Announcement
Staff Notes
Shared staff notepad — click Save Notes to save for your business. Not visible to customers.
📝 Notes Pad
Vaccination Requirements
Required for all dogs before their first visit. Share this with new customers.
💉 Vaccine Details
| Vaccine | Also Called | Frequency | Notes |
|---|---|---|---|
| Rabies | Rabies | 1–3 years (per vet) | Required by Virginia law. Must be vet-administered. |
| Distemper / Parvo | DAPP · DA2PP · DHPP | Every 1–3 years | Puppies under 1 year need all puppy rounds completed before first visit. |
| Bordetella | Kennel Cough | Every 6–12 months | Intranasal or injectable, both accepted. Must be current. |
📋 Policy Notes
- ✅ Vet-administered vaccines only — home-administered vaccines are not accepted.
- ✅ Titer tests are accepted as proof of immunity if completed by a licensed vet within the past 3 months.
- ✅ Records can be uploaded directly in the customer portal under the dog's profile.
- ✅ Spay/neuter status does not affect eligibility for any service.
- ⚠️ Always verify records in the system before admitting a new dog for their first visit.
All Pets
Every dog registered in DogDesk — sorted alphabetically.
Reports
Booking and customer analytics for your business.
Top Services
Lodging Calendar
Weekly boarding grid — color-coded stays, daily occupancy stats.
Create kennels in Kennel Occupancy first, then enter an existing kennel name when assigning here. Overlapping stays cannot exceed its capacity.
Kennel Occupancy
Track assigned reservations against each kennel’s capacity. Capacity and date conflicts are checked when a reservation is assigned.
Kennels
Unassigned reservations
Reservations covering the selected date without a kennel assignment.
Staff Schedule
Schedule staff coverage by role. Conflicts are checked before shifts are saved.
Weekly schedule
Add a shift
Staff
Hours & Business Info
Quick reference for staff and customer inquiries
🔗 Business Links
SMS Communications
Booking confirmations, report-card links, and next-day check-in reminders. Reminders are checked when staff open the dashboard.
Delivery status
Recent messages
Vaccine expiry reminders
Prepared when staff open the dashboard. Email reminders are not sent until an email provider is configured; SMS remains queued until a provider is connected.
Import owners & pets
Preview a CSV before adding records. Existing owners and dogs are matched by email and name; imported history is matched by its original reference.
CSV migration
Required columns: owner_name, email, dog_name. Optional: phone, breed, size, age, rabies_exp, dapp_exp, bordetella_exp. To import booking history also include service, start_date and legacy_reference; optionally end_date and status. Dates must be YYYY-MM-DD. Maximum 1,000 rows / 2 MB.
Admin Settings
Manage your admin credentials and preferences
🔐 Change Admin PIN
🎨 Branding & Business Info
💳 Subscription & Billing
DogDesk subscription billing is separate from the Stripe account you use to receive booking payments.
Booking payments · Your business
Separate from your DogDesk subscription. Onboard your business with Stripe to receive booking payments in your own account. No card numbers are stored in DogDesk.
Optional holiday boarding deposit
Disabled by default. Set a non-refundable deposit amount and inclusive date range, then staff can create deposit links for qualifying boarding stays. Show the terms to owners before asking them to pay.
Booking payment requests
Create a link from a booking card, then share it privately with the owner. Refresh a request to confirm payment with Stripe.
🗑 Clear Data
ℹ About
| Website | DogDesk |
| Admin Page | admin.html (this page) |
| Data Storage | PostgreSQL |
| Booking Backend | DogDesk — custom booking system |