ArrivingCheck-in
My Dog Desk gives your team one simple place to manage the dogs, the day, and everything happening between drop-off and pickup.
Care context stays with each dog
30-day trial, no card required · Built for care teams · Straightforward self-setup
Made for the moving parts
Check-in happens at the door. Care gets recorded between play and pickup. Your team needs the right detail where the work is happening—not another place to go looking.
My Dog Desk Floor · sample interface
Keep today’s dogs, groups, care tasks and handoffs in one working view. Check-ins and care actions stay connected to the dog’s record.
Illustrative sample data. Live counts and dog records come from each business’s own workspace.
The work, in the right order
From the first arrival to the last handoff, your team sees the dogs, the care due, and the details that deserve attention.
See every dog and everything happening right now. Check status, group, pickup, care actions and alerts from a fast floor view.
Review deterministic suggestions using recorded size, energy, behavior notes and history. Staff judgment stays central when assigning dogs.
Keep feeding, medication, tasks, notes and incidents organized, with care actions attributed to the team member who records them.
Review reservation-based capacity and staffing estimates alongside rules-based operational observations. Use them as planning context for the day ahead.
Import customers, dogs, vaccines and booking records with CSV. Map columns, preview rows and review what needs attention before committing.
Keep shared customer and pet records close to daily care, with visit history, care notes, photos and vaccine review details.
Frontline care, with the context attached
Care actions are recorded in the dog’s daily context. Prescribed medication stays a task, with completion attributed to the team member who administered it.
Playgroups
See capacity, assigned dogs and warnings together. Deterministic recommendations can be adjusted and reviewed before assignments are applied.
Incidents
Record the dogs involved, when and where it happened, employees present, immediate action, and the notification status for manager review.
Owner oversight
Operations brings recorded counts, upcoming pickups, open tasks and reservation-based forecasts into one manager view. Forecasts are advisory and depend on the data and facility settings.
Explore capacity & staffing planning →Illustrative layout, not live business statistics.
Bring your records along
Map a CSV, preview every row and review what needs attention before you commit an import. Existing records are not deleted by an import.
See the guided tourMade for the shape of your day
Grooming, in the shared workspace
Set service durations and breed/size prices, assign a groomer and keep before-and-after photos with the appointment. Grooming add-ons share the existing visit, so your team checks the dog in only once.
See the sample grooming schedule →Payments, reminders & connections
Use Stripe for booking payments, configured Twilio SMS for customer messages, and CSV import to bring your existing records into the workspace.
Collect booking payments through Stripe-hosted links to your business’s connected account. Configure holiday boarding deposits for eligible stays and apply verified paid deposits to the final itemized bill.
Payment & deposit guide → 02Customer messages & remindersSend opted-in booking confirmations and report-card links with configured Twilio. Schedule appointment and vaccine reminders in your facility timezone, with clear queue and delivery status.
Provider setup & test delivery required → 03CSV importBring in existing customers, dogs, vaccines and bookings. Map columns, preview the records and review validation before committing the import.
Import guide →Simple setup
Set up your business page yourself, then preview and import existing owner, pet, vaccine, and optional booking history records from CSV.
Enter your business name, choose your custom URL, and set your admin PIN. Done in 60 seconds.
Add your services, hours, contact info, and colors from your admin dashboard — update any time.
Give customers your booking link and let them schedule themselves. You'll see every booking instantly.
Admin dashboard
See every booking, manage check-ins, post announcements, and keep staff notes — all in one clean view. Works on any device.
See My Dog Desk in Action →Invented demo records; no PIN or payment required.
Review vaccine status, dog notes and the visit before a handoff.
Groups, care actions, medication tasks and incidents stay close to the dog.
Review open tasks, pickup timing and the closeout snapshot.
Simple pricing
Start with 30 days free—no card required. After your trial, choose a monthly plan to continue taking bookings and making changes.
For solo groomers, dog walkers, and single-service daycares.
For established facilities offering daycare, grooming, and more.
For boarding facilities managing multiple room types and runs.
Try My Dog Desk free for 30 days, or explore the read-only demo. Subscription checkout is available when billing is configured.
See it for yourself
Explore the product with invented, read-only demo records. No signup or card required.
Explore how the staff view brings dog status, groups, care and incidents into one place.
Explore the read-only demo →Preview the page customers use to choose a service and request a visit.
Preview booking →A few practical answers
Managers can map a CSV, preview rows and review validation before committing supported customer, dog, vaccine, booking, package and balance records. The importer does not delete existing records.
My Dog Desk Floor is designed for tablet use. Managers can provision individual staff IDs and PINs with the existing staff roster and permissions.
Bookings support the services configured by the business. Boarding includes room categories and a weekly room/run board on the applicable plan. Availability and details depend on the business setup.
Grooming uses shared service bookings and owner/pet records. Staff can keep care notes and general-purpose care photos with the record, and billing can be manually itemized. Breed- or size-based automatic pricing, groomer-specific appointment calendars, and paired before/after photo workflows are not available yet; My Dog Desk is not a specialist grooming suite.
After Stripe onboarding, customers pay through private Stripe-hosted links to the business’s own connected account. Managers can configure holiday boarding deposits for eligible stays; after payment is verified, the deposit is credited toward the final itemized bill. Automatic no-show fees are not supported. There are no stored-card off-session fees, physical card reader, or cash recording workflow.
The background scheduler prepares appointment and vaccine reminders without dashboard visits while the server is running. Managers choose channels, lead time and a local send hour. Sending requires configured Twilio for SMS or Resend for email, recipient permission, and an operator-enabled delivery setting. These providers are not connected or test-delivery verified in this workspace yet, so fully automated delivery is not advertised as ready. Queued and provider-accepted messages are not delivered; delivery confirmations are tracked separately. Explicit temporary rejections use bounded retries; ambiguous sends require provider reconciliation to avoid duplicates.
CSV import is available for supported records. Managers and admins can download a generic bookkeeping CSV of recorded, verified booking payments by UTC date range. It is not a complete accounting ledger: external Stripe refunds, fees and payouts are unavailable. Older paid records use a clearly labeled payment-request creation date when the verification date is unknown. QuickBooks integration, automatic accounting sync and Resend integration are not available.
No. Staff review and judgment remain essential for group assignments; suggestions cannot guarantee compatibility or safety. Capacity and staffing estimates are reservation-based, and operational observations are rules-based. Intelligence does not learn from historical usage or provide long-range demand predictions.
Recorded vaccine dates are reviewed for missing, expired and soon-to-expire records. Existing booking and manager override safeguards continue to apply.
Medication administration is completed through a prescribed task. A completed dose cannot be edited or reopened; managers can create a new task where another dose is needed.
Starter is $69/month, Growth / Pro is $119/month, and Boarding / Enterprise is $159/month after trial. Subscription checkout is available when billing is configured. Booking payments are separate from the subscription.
Yes. A new account receives a 30-day trial. You can also explore the invented, read-only demo without signing up. Paid checkout availability depends on billing configuration.
See your dogs. Keep your team aligned. Know what needs attention.
See My Dog Desk in action Start free